LOG IN |
Subscribe & Save!
SIGN UP >>
The COTAStore.com Customer Service Center would be happy to assist you. Feel free to call 1-855-705-COTA (2682) during business hours to place your order by phone.
(click here for business hours)
Your merchandise order will ship within 1-5 business days from our distribution center in Indianapolis, Indiana. Standard ground delivery is an additional 1-5 business days in transit from the ship date. If customer desires an expedited delivery 3 Day Select, Second Day Air or Next Day Air must be selected during checkout. With these selections, in-stock merchandise will ship the same day with a UPS delivery guarantee. All orders placed after 2:00 p.m. EST will be processed the following business day. Shipping charges are calculated based on real-time UPS rates. Saturday and Sunday are not recognized as business days according to UPS guidelines. Special Order Items: These products ship from a third party. Product could take 1-6 weeks to ship from the vendor. Hawaii and Alaska orders: Customers ordering from these locations must choose to have their order shipped 2nd Day Air or Next Day Air. International Orders For International orders and shipping, please call our Customer Service center at 317-260-2544
We want you to be completely satisfied with the products you purchase from COTAStore.com. You can depend on our cooperation and assistance if for some reason you wish to return your purchase. Please follow the guidelines below for your return. COTAStore.com will accept merchandise return / exchange under the following conditions: *All returns/exchanges must be pre-authorized by the COTAStore.com before shipping any merchandise to our Customer Service Center. To receive a return authorization number, please call the COTAStore.com Customer Service Center at 1-855-705-COTA (2682) during business hours.
*For returns/exchanges we offer the following two options.